Contents
1. Introduction
Daily Her Wellness, LLC ("Daily Her," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, dailyherwellness.com (the "Site"), or purchase our products.
By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information you provide directly
- Account & order information: Name, email, shipping and billing address, phone number, payment information.
- Customer service communications: Information you share when you contact us by email or form.
- Marketing preferences: Email subscription status and content preferences.
Information collected automatically
- Device & browser data: IP address, browser type, operating system, referring URLs, time spent on pages.
- Usage data: Pages visited, links clicked, products viewed, and shopping cart activity.
- Cookies & similar technologies: See Section 5 for details.
Information from third parties
- Payment processors (e.g., Stripe, PayPal) share transaction confirmation details.
- Advertising and analytics partners (e.g., Google, Meta) may share aggregated insights about Site visitors.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations, shipping updates, and account-related communications
- Send marketing emails (if you've opted in) — you can unsubscribe at any time
- Operate, improve, and personalize the Site
- Detect and prevent fraud, abuse, or violations of our Terms
- Comply with legal obligations
4. How We Share Information
We do not sell your personal information. We share information only as described below:
- Service providers: Companies that help us operate the Site, fulfill orders, process payments, and send communications (e.g., Shopify, Stripe, shipping carriers, email service providers).
- Advertising partners: We use Google Ads, Meta Ads, and other platforms to advertise our products. These partners may receive limited information for ad measurement and retargeting. See Section 5 for opt-out options.
- Analytics providers: We use Google Analytics to understand how visitors use the Site.
- Legal compliance: When required by law, court order, or to protect rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping cart functional
- Remember your preferences
- Analyze Site performance
- Deliver and measure advertising
You can manage cookies through your browser settings or via our cookie banner. To opt out of personalized advertising from third parties, you can visit:
6. Your Rights & Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information (subject to certain legal exceptions)
- Opt out of marketing communications
- Opt out of the "sale" or "sharing" of personal information (where applicable)
- Withdraw consent where we rely on consent to process your information
To exercise these rights, please contact us at privacy@dailyherwellness.com.
7. California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), including:
- The right to know what categories of personal information we collect
- The right to request deletion of personal information
- The right to correct inaccurate information
- The right to opt out of the sale or sharing of personal information
- The right to limit use of sensitive personal information
- The right to non-discrimination for exercising your rights
We do not sell personal information in the traditional sense. However, the use of certain advertising cookies may qualify as "sharing" under the CPRA. To opt out, contact us or use the "Do Not Sell or Share My Information" link in our cookie banner.
8. EU/UK Residents (GDPR)
If you are located in the European Economic Area or the United Kingdom, the General Data Protection Regulation ("GDPR") and the UK GDPR apply. The legal bases on which we process your data include:
- Contract performance: To fulfill orders and provide customer service.
- Legitimate interest: To improve the Site and prevent fraud.
- Consent: For marketing communications and non-essential cookies.
- Legal obligation: To comply with applicable laws.
You have the right to lodge a complaint with your local data protection authority.
9. Children's Privacy
The Site is not directed to children under 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a child, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.
10. Data Security
We use industry-standard security measures, including encryption in transit (TLS), secure payment processing through PCI-compliant providers, and access controls. No system is 100% secure, but we work to protect your information from unauthorized access, use, or disclosure.
11. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the Site or by email when appropriate.
12. Contact Us
If you have questions about this Policy or your personal information, please contact us:
- Email: privacy@dailyherwellness.com
- Customer service: hello@dailyherwellness.com
- Mail: Daily Her Wellness, LLC — Privacy Department (request mailing address by email)